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Public Roadmap

What we are building next

Opineos roadmap is guided by real product feedback from teams using the widget in production. We prioritize reliability first, then clarity, then speed of action.

Direction
Project-first feedback operations
Current Focus
Reliability + action speed + clarity
Current Build
March 2026 roadmap baseline
Principle
No helpdesk bloat, only usable workflow

What Is Live Right Now

Live in current build

The following areas are already implemented and actively usable.

Project and Domain Model

  • Project-first architecture with per-project feedback streams.
  • Exact domain and wildcard domain support.
  • Project active/inactive state respected by script/runtime endpoints.

Widget Runtime and UX

  • Config-driven widget script generation and live visual tokens.
  • Mobile-specific launcher sizing and interaction refinements.
  • Popup/view transition animations and improved hover behavior.

Feedback Operations

  • Status lifecycle, notes, metadata visibility, and detail workflows.
  • Field-specific validation behavior for form errors.
  • Screenshot support and production-safe submit flow.

Integrations and Platform Docs

  • Webhook, GitLab, Slack, Telegram, and Git provider dispatchers.
  • Project-scoped integrations (not global per user).
  • Documentation, API reference, widget guide, blog details, sitemap, and robots endpoints.
Now

Active Delivery

  • Dashboard decision cards with clearer operator-focused metrics.
  • Billing lifecycle synchronization and payment-flow event alignment.
  • Notification and event visibility improvements for faster triage loops.
  • Hardening preview/runtime parity across widget, landing, and dashboard contexts.
Next

Planned

  • Jira integration with project-level mapping and issue strategy options.
  • Saved views/filters for repeated feedback operations.
  • Deeper multi-domain analytics drilldown for wildcard project scenarios.
  • Project-level public feedback endpoint pages with controlled exposure.
Later

Exploration

  • Team ownership flows (assignment models and SLA hints).
  • Advanced exports and report builder for operations analysis.
  • Controlled widget experimentation tracks for UX optimization.
  • Optional AI assist layers for summarization and triage acceleration.

Delivery Timeline and Scope Reality

Timeline reflects shipped platform layers and current planning direction. It is updated based on production feedback and implementation effort.

Q1 2026
Core rebuild completed: authentication, dashboard shell, project model, feedback operations, widget configuration, and initial provider architecture.
Q2 2026
Operational hardening phase: project-scoped integration controls, wildcard domain routing improvements, script/runtime reliability upgrades, and SEO/platform content expansion.
Q3 2026
Planned expansion: integration breadth growth (Jira and beyond), team workflow depth, and advanced reporting/export tracks.

Recently Delivered (Verified in Current Code)

Delivered
Project-scoped integrations with project selector in settings

Integrations are no longer shared globally; each project can route to its own providers.

Delivered
Wildcard domain handling improvements for multi-subdomain deployments

Supports subdomain-family patterns while preserving project-level controls.

Delivered
Widget UX hardening (mobile size, transition, hover, form clarity)

Launcher and popup behavior improved for mobile consistency and smoother interaction flow.

Delivered
Public content stack refresh: docs, API reference, blog details, about, roadmap

Platform documentation and public pages now reflect current operational model more clearly.

Delivered
Technical SEO foundation: structured data + sitemap + robots

Landing and public ecosystem now expose stronger crawl/index signals.

Delivered
Blog detail architecture with long-form seeder content

All existing posts now have full article-level details and dedicated detail routes.

How to Use This Roadmap

Now

Items actively being shaped for near-term delivery. Scope is narrow and execution-focused.

Next

Validated demand area. Prioritized but may shift based on production evidence and integration feedback.

Later

Exploration themes. Useful direction, but not a fixed commitment until validated by usage data.

Roadmap is feedback-driven.

The fastest way to influence priorities is to submit concrete feedback through the widget. We read usage patterns, issue density, and operator pain to decide what ships next.

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